Carol Didio
Sr. Consultant/Liaison/Business Analyst
Skills
COMPUTER AND TECHNICAL SKILLS
Oracle
SQL Plus
Microsoft Office (Work, Excel, Power Point, Project)
Software Development Life Cycle (SDLC)
Sungard Higher Education - Banner
Sungard Higher Education - Workflow
Information Technology
- Business Analysis - Analysis is critical when defining a business process. Users and stake holders must agree to ensure that everyone gets what they need to achieve the business goal. This is accomplished via group meetings with the key users as they know the details of the business. During these meetings, it is important define the scope and boundaries of the process as well as the steps. It is key that the right questions be asked in the sessions to filter and capture the necessary details. Although it is important to include everyone involved in the process, too many opinions can make the sessions unproductive. This needs to be managed in a sensitive way to keep the meetings moving in a positive direction.
- MS Office (word,excel, power point, project) - MS Word, power point, excel, project
- Process Modeling - Automated business processes using SunGard Workflow. Graphical modeling of business processes. Model includes access to GUI forms, decisions, business rules, pl sql and sql code.
- Oracle - SQL - Understand relational databases. I have been working with Oracle for over 20 years. Was a programmer before moving to functional/services area. I currently do "light" coding to support automating the business process.
- SunGard HE Workflow - Trainor and Consultant for SunGard HE Workflow product. Started as BA on Workflow Development team. Managing Consultant delivering on site training and consulting to clients. Was 75%+ billable while managing WF team. Responsible for managing team, materials and services for the product.
M:484-744-2474
