Resume
8457 Rogers Lane, Wichita Falls, TX 76305 ? 940-766-6814 (h) 940-237-1309 (m) ? ctrout@ntbroadband.net
Cindy Trout
Experience
Aug 2005 - present Links Network, Inc. Orlando, FL
Service Consultant
 Assisted over 300 nonprofits with incorporating and applying for nonprofit status from the IRS.
 Prepared tax returns for nonprofit and for profit organizations.
 Responsible for assisting over 400 clients through telephone, email, and postal mail with incorporating, state certifications, federal certifications, business plan preparation, and various business related services.
Jun 2005 ? Aug 2005 NextEdit HTML Editor San Diego, CA
Lead Technical Support
 Assisted clients with various account related issues including but not limited to setup, billing, transferring, and cancelling.
 Optimized clients websites for compatibility issues with NextEdit?s software.
 Assisted clients with questions and sales through telephone, email, and live chat capabilities.
Sept 2004 ? Dec 2004 Blue ETC, Ltd. Wichita Falls, TX
Team Leader/Assistant Manager
 Responsible for interviewing, hiring, and training all employees. Responsible for maintaining customer database and reconciling daily deposits.
 Responsible for daily, weekly, and monthly inventory reconciliations and purchasing additional inventory. Maintained contact with Corporate office to insure all accounts and inventory were reconciled and accounted for.
 Responsible for sales quotas and assisting clients with setup, billing issues, and service related questions.
Jan 2001 ? Apr 2004 H & R Block Burkburnett, TX
Tax Preparer I
 Assisted clients with tax related questions and prepared tax returns for individuals, businesses, and military personnel.
 Input clients information into database and maintained database on a daily basis.
 Responsible for filing and dispersing clients income tax returns and refunds.
Education
Aug 2006 Colorado Technical University Colorado Springs, CO
BSACC
 Accounting Major
References
References are available on request.
8457 Rogers Ln • Wichita Falls, Texas 76305
• H:940-766-4529 • W:940-766-4289 • M:940-237-1309 • F:
