John M. Parkman
Senior Network Consultant - Parkman InfoTech Consulting
Projects
Two Successful Consulting Engagements
- Holtzbrinck Publishers - Principal Consultant - July 2002 to July 2003 full-time, and continuing on occasional basis, asked to spearhead the reorganization and upgrade of Holtzbrinck Publisher's IT resources at its five-site 1200 user New York City campus. These responsibilities have included:
> Reorganizing the engineering staff around technical specialties as well as personally training the staff on Windows 2000/2003. Creating corporate-wide IT security policies.
> Organizing a centralized Help Desk to respond to end-user requests at all sites and acquiring support software for incident ticket creation, tracking, and escalation.
> Stabilizing the inter-site WAN infrastructure and personally reconfiguring the network to operate under the control of the routing protocol EIGRP, as well as implementing a new DNS solution.
> Planning the consolidation and upgrade of servers at the various sites. Managing new server acquisition, installation, and configuration, and managing the design and incorporation of comprehensive standards for server builds and continuous server documentation.
> Managing the upgrade of a significant portion of the user community's desktops, including product selection, design of standard software images, and rollout.
- Simon & Schuster - Principal Consultant - For almost 3 years between 1998 and 2001, on a full-time consulting basis, represented Simon & Schuster to its major outsource vendors, initially Pearson Technology, and later, after an RFP and planned transition, Lockheed Martin. In addition, some major projects managed during this time included:
> Directing a $5M modernization project for two 600,000 square foot book distribution facilities, including token-ring to fast, switched Ethernet conversion, migration from ccMail to Exchange 5.5, replacement of Netware and OS2 servers with NT, upgrade of all user desktops to NT-based IBM PC's as well as training and knowledge transfer.
> Project managed the relocation and upgrade of a 120-person customer operations call center from Northern New Jersey to all new facilities at a center near Philadelphia.
> Implemented a VPN solution reducing Simon & Schuster's remote access costs by one half while improving both coverage and security.
> Coordinated the replacement of Simon & Schuster's reliance on server-attached storage for their digital assets storage needs with a centralized Storage Area Network, increasing availability and scalability while reducing staff requirements.
> Managed the development of a corporate intranet pulling together various sales and inventory databases into a convenient and efficient format for divisional staff.
> Introduced Microsoft-based knowledge management methodology using Portal, Content Management, and Office 2000 technologies.
> Redesigned the data switching architecture at the home office to provide redundancy.
> Was instrumental in negotiating service level agreements between Simon & Schuster and its principal IT outsource vendors, Pearson Technology and Lockheed Martin.
> Created new, enterprise-wide, security policies for networks and acceptable use.
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