Tony Proctor
Employment
- The Matlen Silver Group - Technical Analyst-Lead - 5/2006 - Current - Manage team of four (4) contract employees on PC deployment project utilizing Norton Ghost and custom Windows XP images. Provide technical support in Windows 2000/XP environment to various investment professionals subsequent to deployment. Assist with mobile device (BlackBerry, Aircard) distribution and support.
- GCI, Inc. - Technical Analyst - 3/2006 - 4/2006 - Assisted with BlackBerry upgrade following migration from Exchange 5.5 to Exchange 2003. Troubleshot wireless/wired BES 4.0 enterprise activation issues and performed necessary resolution. Installed updated device firmware for corporate investment banking executives and market traders.
- Centuria Corporation - Blackberry Support/Trainer - 6/2005 - 3/2006 - Setup and delivered BlackBerry handheld devices, managed BES 3.6/4.0 and Exchange 2000/2003, and trouble call assignment, resolution and closure for 1300+ users. Performed Dell hardware support and software support for various productivity software packages. Coordinated MS Office and BlackBerry training seminars and created necessary documents for senior-level executives.
- STG International, Inc. - Logistics Assistant - 1/2005 - 6/2005 - Performed installation, troubleshooting, and training on BlackBerry devices, Dell laptops/desktops, and various audio-visual systems during emergency situations. Coordinated deployment and support of emergency personnel and equipment, including PCs, radio/satellite equipment, and video conferencing tools.
- Transportation Security Administration - Transportation Security Screener - 11/2003 - 1/2005 - Responsible for performing pre-board screening of persons and their belongings. Organized weekly execution of federally mandated training exercises.
- Xavier University of Louisiana - Executive Producer - 8/2003 - 12/2004 - Coordinated various aspects of news production, such as script, audio, camera, and performed linear/non-linear editing using Avid and Adobe Premiere. Managed crew of (25) student majors, and ensured program scripts met intentions and requirements expressed by faculty advisors.
- Xavier University of Louisiana - Assistant Lab Manager - 1/2002 - 12/2004 - Utilized Norton Ghost to execute system backups and restorations, performed hardware installations, setup audio/visual equipment, and resolved technical problems. Supervised staff of five (5) student workers.
Charlotte, North Carolina 28216
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