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    Guide to Update Your MBO Password

    MBO has enhanced our platform's already robust security features by adding multi-factor authentication to the login process. If you have an existing MBO account, you will need to make a one-time password reset the next time you login after February 21, 2021.

    Please follow the instructions below to reset your MBO password and to login to the MBO platform going forward, using multi-factor authentication (MFA).You will only have to update your password once.

    If you need additional help at any time, please reach out to your MBO contact (see bottom of this page for more contact details). And learn more about MBO's platform security enhancement.

    ONE-TIME PASSWORD RESET - After February 21, 2021

    01Attempt to login to the MBO Portal or MBO's marketplace

    You will be directed to a login page. You will be unable to sign in using your current MBO password and will need to create a new one.

    02Click "Need help signing in?"

    Then click "Forgot password?".

    By following these steps, you'll be able to receive a password reset email to create your new MBO password.

    03 Enter your primary email address.
    • Enter the primary email address associated with your MBO account in the "Email or Username" field.
    • Then click "Reset via Email"
    • You will receive confirmation that an email has been sent.
    04 Check your email for the "Reset your MBO Password" email.

    The "Reset your MBO Password" email will come from noreply@okta.com.

    Click the "Reset Password" button in the email.

    05 Enter your new MBO password in the "New password" field.

    Enter it again in the "Repeat password" field. Then click "Reset Password"

    Pay attention to the updated password character requirements when creating your new password.

    Your MBO password has now been updated.

    06 Verify your authentication by clicking "Send Email" on the next screen.

    You will receive another email with the code you'll need to complete your MBO login.

    MBO is implementing multi-factor authentication to enhance our already robust security features and ensure the highest level of protection for your data.

     

    07 Check your email for the "Your MBO verification code" email.

    The "Your MBO verification code" email will be sent from noreply@okta.com.

    You will use the code provided to verify your identity and complete the login process.

    08 Go back to the login page

    Enter the code from the email where it says "Enter Code" and then click "Verify"

    You will then see your MBO Okta dashboard, and a popup will appear.

    Click "Got it!" to proceed.

    09 Now, you can login to the MBO platform.
    • Choose MBO Portal to login to the MBO system to manage your MBO account (for example, time/milestone/expense entry, check payment status, etc.)
    • Choose MBO Marketplace to login to MBO's marketplace and search for projects or independent professionals.
    10 Congratulations - your MBO password has been updated!

    Now that your MBO password has been updated and you have set up your multi-factor authentication, you can enjoy enhanced security on MBO's platform.

    If you need help:

    Remember, if you need help at any time, please reach out to your MBO point of contact.

    If you are a current/alumni independent consultant or enterprise manager, please reach out to MBO's support team at:

    If you need help logging in to MBO's marketplace, please reach out to marketplace@mbopartners.com