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6,500
Identity verifications completed
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30
High-risk cases identified and flagged
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100%
Risk mitigation
Challenge
The Growing Threat of Contractor Identity Fraud
In a digital-first world where virtual interviews and remote work are the norm, contractor impersonation has become a major concern. A Big 4 company recently faced this exact challenge: ensuring the candidates interviewed were the same ones hired and actually performing the work.
Given the critical role of their contingent workforce in operations, the company recognized that even one instance of identity fraud could cause serious consequences. For example:
- Project delays that could disrupt business timelines
- Regulatory compliance violations posing legal and financial risks
- Reputational damage that might take years to repair
- To address these risks, the company needed a strong verification system integrated into their existing workflows.
Solution
MBO's Anti-Impersonation Service
MBO proposed implementing our Anti-Impersonation Service, designed to protect contractor engagements from initial interviews to when contractors began billing on projects. The service confirms the identities of contractors through real-time government ID verification, facial recognition technology, and liveness detection at multiple touchpoints.
Service features
- Comprehensive risk strategy, including compliance with international regulatory standards
- Consultative implementation and change management
- Seamless integration with internal systems without causing delays or disruptions
- Customizable reporting for full transparency into verification results
- A user-friendly verification process for contractors
- 24/7 real-time monitoring with instant alerts for suspicious activity
Implementation
The process started with a collaborative review of the company's contractor management workflows to identify potential fraud risks. Our team built and designed identity verification measures which aligned with the company's risk strategy and timelines, striking a balance between security with user experience. Post-launch, we provided ongoing system monitoring and reporting to ensure smooth operation.
Results
Dramatic Risk Reduction
During the first year, the company saw measurable outcomes that demonstrated the value of MBO's Anti-Impersonation service.
Key stats (first 6 months):
- Nearly 6,500 independent professionals completed identity verifications.
- 30 high-risk cases identified and flagged, which resulted in these professionals either not being placed on active projects, OR were removed from projects.
- 100% risk mitigation: The company is now expanding the scope to their broader contingent workforce base.
Identity fraud is a growing threat for companies across all industries. A single bad actor can create project delays, break client trust, and cause financial and reputational harm.
For 30 years, MBO Partners has successfully managed a variety of global workforce challenges. Our Anti-Impersonation Service delivers protection you can trust, powered by cutting-edge technology and a team dedicated to your success.
Ready to learn more? For more details on MBO's Anti-Impersonation Service, visit our Anti-Impersonation service page or contact our compliance team.
