Additional privacy terms if you are located in Europe (including the European Union and Switzerland)

Last Updated December 5, 2023

If you are located in Europe (including the European Union and Switzerland), you have certain rights with respect to your personal information. The following is a summary of those rights and additional information applicable to our collection and use of your personal information. For clarity, these Additional Privacy Terms if You are Located in Europe (including the European Union and Switzerland) are in addition to, and not in lieu of, the information provided in our Privacy Policy.

Data controller

When you provide us with your personal information in connection with our Websites or Services, we serve as a data controller. Where we act as a data controller we determine how your personal information will be utilized, in accordance with our Privacy Policy and these Additional Privacy Terms if You are Located in the European Union.

Legal basis for processing personal information

Depending on your individual circumstances, the personal information we hold about you, and the specific purposes for holding your Personal Information, we rely on one of several legal bases to process your personal information. These legal bases include where:

  • The processing is necessary to perform our contractual obligations, such as to provide you with access to our Websites or to provide you Services;

  • You have given your prior consent, which you may withdraw at any time (such as for marketing purposes or other purposes for which we obtain your consent from time to time);

  • The processing is necessary to comply with a legal obligation, a court order or to exercise or defend legal claims; and

  • The processing is necessary for the purposes of our legitimate interests, such as improving, personalizing, and developing our Websites, and Services, marketing new features or products that may be of interest, and promoting safety and security.

If you have any questions about or would like further information concerning the legal bases on which we collect and use your personal information, please submit your request by completing the Individual Data Request Form.

Rights under applicable data protection laws

If you are located in the EU or Switzerland, you have the following rights in respect of your personal information that we hold:

  • Right of access. The right to obtain a confirmation as to whether or not your personal information is processed, access to your personal information, and details concerning the processing of your personal information.

  • Right to rectification. The right to obtain rectification of your personal information without undue delay where the personal information is inaccurate or incomplete.

  • Right to erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.

  • Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.

  • Right to portability. The right to portability allows you to move, copy or transfer personal information from one organization to another.

  • Right to object. You have a right to object to processing based on legitimate interests and direct marketing.

  • Right to stop automated decision-making processes. You have a right to not be subject to a decision based solely on automated processing.

If you wish to exercise one of these rights, submit your request by completing the Individual Data Request Form.

You also have the right to lodge a complaint to your local data protection authority.

However, we would appreciate the opportunity to address your concerns before you contact your local data protection authority, so, if you do have any concerns, please contact our Data Protection Officer as follows:

  • By completing the Individual Data Request Form

  • By phone at +44 (0) 345 877 7011

  • By mail to Cork Airport Business Park, Cork, Ireland, T12 E6RY marked for the attention of the Data Protection Officer

Transfers of personal information

The personal information we collect may be stored, processed and otherwise made available in any country in which we or our affiliates, suppliers, service providers, or agents maintain facilities or where our Websites, Services, or Products are available, including, but not limited to, the United States of America. We will transfer personal information internally (including with our affiliated entities) and with third parties acting on our behalf in accordance with appropriate or suitable safeguards recognized under applicable laws, including applicable adequacy decisions and standard contractual clauses.

Obligations and notices to Data Protection Authorities (DPAs)

We will respond diligently and appropriately to requests from DPAs about our Privacy Policy and these Additional Privacy Terms for European Users and our compliance with applicable data protection privacy laws and regulations. We will, upon request, provide DPAs with names and contact details of the individuals designated to handle this process. With regard to transfers of personal information, we will: (1) cooperate with inquiries from the DPA responsible for the entity exporting the data; and (2) respect its decisions, consistent with applicable law and due process rights. With regard to transfers of personal information to third parties, we will comply with DPAs' decisions relating to it and cooperate with all DPAs in accordance with applicable laws.

In the event of a data breach leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal information we transmit, store or otherwise process, we will promptly assess any such breach and will notify, as required by applicable law, DPAs and affected data subjects, which may include you.

Changes to these additional privacy terms for European users

We may update these Additional Privacy Terms if You are Located in Europe (including the European Union and Switzerland) from time to time. When we do update them, we will post a notice on our Websites, make the updated version of these Additional Privacy Terms if You are Located in Europe (including the European Union and Switzerland) available on this page, and indicate the date it was last updated above. For clarity, any updates will apply from the date they are posted. Please check back periodically to see if these Additional Privacy Terms if You are Located in Europe (including the European Union and Switzerland) has been updated.