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SITUATION
Designing a Talent-Forward Program Model
An American multinational consumer electronics retailer was looking to save costs by transitioning their independent workforce to a payroll program. They decided to transition their service provider from MBO to a larger staffing firm that was equipped to handle payroll services exclusively. As the retailer attempted to transition their independent contractors, many were unhappy. They viewed themselves as independent workers and had been paid that way throughout their careers. They were accustomed to working independently and did not want to enter into an employer-employee relationship. Twenty-five of these workers refused to transition, and the retailer did not want to lose this valuable talent.
GATE
What was once a loss became a gain-the client has seen the satisfaction of the talent currently engaged through MBO remain consistent, while costs remained significantly lower than a payrolling solution, thanks to MBO's proven engagement service offering mix.
SOLUTION
Direct Acess to Improve Satisfaction
By maintaining a direct relationship with both program sponsor and talent, MBO continued to demonstrate program value by maintaining work with the remaining qualified independent professional talent. This talent includes workers from professional services, consulting, analysis, IT, marketing, and product development.
What was once a loss became again -the client has seen the satisfaction of the talent currently engaged through MBO remain consistent, while costs remained significantly lower than a payrolling solution, thanks to MBO's proven engagement service offering mix.
RESULTS
Becoming a Client of Choice
Industry
Consumer Goods and Services
Number of Employees
125,000 Employees
Company Revenue
$40 Billion
Areas Served
United States, Canada, and Mexico
Future plans to incorporte a direct sourcing strategy
Realized expanded access to skilled talent
Gained ability to engage workers on demand for time-sensitive projects
THE TEAM
With a wealth of senior leadership experience, Dawnette is passionate about working in the contingent workforce space. Dawnette customizes complex solutions for enterprises, applying her business development, project management, and independent contractor compliance skills.
THE TEAM
Vice President, Enterprise Solutions
With a wealth of senior leadership experience, Dawnette is passionate about working in the contingent workforce space. Dawnette customizes complex solutions for enterprises, applying her business development, project management, and independent contractor compliance skills.
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