Working Worldwide: Tips for Independent Professionals on Going Global in Their Careers

By MBO Partners • July 28, 2022

6 MIN

Key points

Building an international clientele is a terrific approach for freelancers to grow their business and increase their industry knowledge.
It is important to consider the difficulties you can encounter when conducting foreign businesses as you get ready to work with them.
Before starting to work with a global client, learn how to account for a few aspects that will prevent minor glitches from becoming major difficulties.

For independent professionals, working with clients in other countries is a smart way to grow your business and gain valuable experience. Many are using this opportunity as a launchpad to become digital nomads—gaining more freedom and control over their careers.

According to MBO Partners’ State of Independence report, over 18 million American workers now identify as digital nomads—and there are many more around the world.

But before you dive in, there are a few essential factors to consider. Taking the time to prepare can help you avoid small issues turning into major problems.

What to Consider When Working With International Clients

1. Time Zones

Working across time zones can create challenges when scheduling meetings or reviewing progress. You and your client may be on completely opposite schedules, which can affect deadlines, communication speed, and even which holidays you both observe.

Be open to holding calls outside your usual work hours when needed. To avoid confusion, always include time zones when confirming meetings. For example, say: “We’ve scheduled the meeting for Tuesday at 5 p.m. your time, which is 9 a.m. my time.”

2. Language

Even if you and your client speak the same language, differences in accent, slang, or phrasing can lead to confusion. If your client speaks another language as their first language, keep in mind that extra care may be needed.

Make it easy for your client to ask questions or request a quick recap if something’s unclear. You can also check in on their preferences for written communication—things like tone, format, or level of detail—which can make things much smoother for both of you.

3. Communication

Since most of your collaboration will be virtual, agree in advance on which tools to use for meetings, file sharing, and project updates. Zoom, Google Meet, Slack, or other virtual meeting tools are all popular choices, depending on the project. In many cases, email works just fine too.

Also consider how remote work may impact your services. If you normally conduct in-person training or site visits, determine whether they can be done online or if travel will be required.

Discover: How to Communicate Effectively With Clients

4. Culture

Understanding your client’s culture can help avoid misunderstandings and build trust. Some cultures prefer direct, to-the-point conversations, while others may value small talk or indirect communication styles.

Take time to learn how your client typically communicates, including any formalities or greetings used in meetings. A little cultural awareness can go a long way in strengthening your working relationship.

5. Legalities

International contracts may involve different laws than you’re used to. Always have a signed agreement in place before beginning work and be sure to do some research into the legal and tax requirements in your client’s country.

For example, U.S. clients often issue a 1099 form if you earn over $600. Clients based elsewhere may not have the same requirements, so it’s up to you to keep records and report the income properly. If you’re unsure, consult a legal or tax expert familiar with international work.

6. Payments

Before starting work for a new client, confirm how and in what currency you’ll be paid. Exchange rates and banking systems vary, so it’s important to clarify this in your contract.

Online payment platforms such as PayPal, Wise, or Payoneer can simplify cross-border transactions. Many also include built-in currency converters, so everyone has a clear understanding of the payment amount.

Learn More: Get Paid What You’re Worth: How Independent Contractors Should Set Their Rates

More Tools and Resources for Independent Professionals and Small Business Owners

If you’re looking for extra support as you grow your small business, explore MBO’s blog for expert tips and insights to help you take the next step in your independent journey. From setting your bill rate to managing taxes and building long-term client relationships, our resources are designed to guide and empower independent professionals at every stage.