7 Tips for Writing a Client Report

By MBO Partners | September 2, 2022


A client report shares project progress while building a good client relationship.

At the beginning of a client engagement, a client report summarizes project background, goals, metrics, and milestones.

At the conclusion of a project, a client report summarizes the project, tasks completed, final metrics, outstanding issues, and recommendations.

Writing a client report is essential for communicating your progress on a project and managing and building positive relationships with clients.  

What is a Client Report? 

Client reports help you and your client to measure progress, identify any barriers or issues, and ensure that you are working toward the same goals. 

Your written client report could be an informal checklist of items accomplished and upcoming tasks or milestones, or it could be a more formal document that includes detailed information. 

Here are a few reasons why writing a great client report is important: 

  • At the beginning of a client engagement, it summarizes project background, goals, metrics, and milestones. 
  • It communicates progress on a project, on a weekly, monthly, or quarterly basis; 
  • At the conclusion of a project, it summarizes the project, tasks completed, final metrics, outstanding issues, and recommendations; 
  • It summarizes research, survey, or study information. 

Whether your report is a word document, spreadsheet or presentation, the following 7 tips will help you to produce well-written client reports. 

7 Tips for Writing a Client Report

1. Agree on Timing and Content

Establish report timing and content at the start of your client engagement. Every engagement will be different. For long-term projects, your client may prefer a monthly phone call, weekly email summaries, and a quarterly report. Some clients may want a short weekly report and a more comprehensive monthly report. Establish up front the frequency, method, and detail of communications.

2. Write a Strong Summary

Even with up front agreement, some clients, particularly senior level managers, may not have time to read the entire report. Use an “executive summary” format that can easily stand alone to communicate the significant parts of the report, including hard facts and figures.

3. Maximize Readability

Make your report easy to read by including carefully selected headings and bullet points. This enables your client to find information quickly. If relevant, include visual information such as graphs or pie charts to reinforce your main message and break up text.

4. Write Clearly

Your report shouldn’t be excessively long. Do not add unnecessary length to a report just to make it appear more important. Use clear language and avoid the use of clichéd business language. Keep your report focused on the information that the client wants and needs.

5. Be Accurate 

The ability to write a well-written report is not only a critical business tool, but it also reinforces your brand by demonstrating your expertise and knowledge. Take time to make sure that your information is accurate. Do not rely on spell check alone to catch typographical errors. You may even want to print and read your document—it is often easier to edit “on paper” than it is to edit “on screen.”

6. Reflect Your Personal Brand

Your report should align with your client’s culture but also reflect the personality of your brand. Report writing does not have to be devoid of personality to be professional. Your brand should have a consistent voice and tone that matches both your personal brand and the unique needs of your client.

7. Write for Your Audience

Write your report for your audience. What information do they want to read? What questions will they want answered? Consider the best way to deliver the information. Instead of a traditional report, you may opt to use PowerPoint presentation, an interactive format like a Google Doc, or one of the many virtual collaboration tools currently on the market. Or, if your report contains a lot of data, it may be better to use Excel rather than Word.  Use the method and medium that will work best for your intended audience. 

Download our Sample Client Report

We have created a sample client report to help you.  To download our sample, let us know where to send it.



Looking for work as an independent consultant? Join our marketplace to search for your next project

Related Posts

5 Business Management Strategies for Small Business Owners

September 23, 2022

As a small business owner, creating and implementing successful business management strategies are key to sustainable growth. There are many aspects to managing your own business, from back-office tasks like handling finances, paying the right taxes, and writing contracts, to staying organized and delivering quality work.  If there’s a particular aspect of management that you…


How to Give Yourself a Performance Review

September 9, 2022

If the words “performance review” spark dread or anxiety, you’re not alone. In the traditional world of work, performance reviews are often time-consuming sessions where employees feel scrutinized or criticized. So, why should you put yourself through this process as an independent professional?   The answer is simple: when done correctly, performance reviews can be a…

consultant at desk

5 Customer Experience Tips for Independent Contractors

September 1, 2022

Independent contractors are more in demand than ever. But being sought after for your expertise is just one side of the coin. You also must deliver quality work that meets or exceeds client expectations. Providing fantastic customer experience is a key component to maintaining a steady stream of work.  At its core, customer experience is…



Learn more about the MBO Platform


Start, run, and grow

your independent business with MBO


Engage, scale, and optimize

your independent workforce