Without a doubt, satisfying your customers (or prospects) is the best way to grow your business. To accomplish this, some consultants focus on maximizing revenue and investment returns, while others focus on developing and nurturing customer relationships. Both are often necessary for success, but it’s difficult to find the appropriate balance of these seemingly opposing…

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In late June, 2015, the company MBO Partners–an expert on independent workers–released a mass amount of data on the state of freelancers (consultants, independent workers, etc.) in the US. The bottom line points to a “fundamentally transformed American labor market” wherein freelance workers not only have dramatically increased in overall amount, but have also wielded…

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The independent workforce grew 12% over the past five years, reaching close to 18 million full-time independent workers in 2015, according to the first release of data from MBO Partnersí 2015 State of Independence in America research. This compares to 7% growth in overall employment over the same five-year period. The research forecasts the trend…

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“These costs can be allocated across all parties involved in the work arrangement, from the employer to the worker to the consumer,” said Gene Zaino, CEO of MBO Partners, a management services company for independent professionals. “For Uber, it does not mean that its business model is invalid. It just needs a good system to…

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“Even if this method works initially and their first client refers them to others, it will be a referral to a customer who is also expecting a low rate, perpetuating the cycle of low-paying clients,” added David Cassar, vice president of operations at MBO Partners, a business operating system for self-employed professionals and their clients.…

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Not only might these “e-procurement” models deliver new transaction cost and on-demand types of efficiencies (provided compliance challenges can be addressed), but they also might mean a shift of talent acquisition and necessarily different procurement approaches (for example, as MBO Partners suggests, where organizations must transform themselves into independent professionals’ “Clients of Choice”). Whether you frame it…

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As an independent you are out there on the front lines—especially when it comes to dealing with a client. Often there is no buffer between you and the person offering you the opportunity for a project. No manager, no HR, no accounting department—just two parties hashing out the details. Such close quarters can present many…

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Rumberg joins MBO Partners as vice president of product development and technology, bringing with him years of experience in systems development and enterprise solutions. In his new role, Rumberg will help to lead the company’s technology product management and development initiatives.

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Lucas, an experienced director of sales and business development in the contract workforce industry, joins MBO Partners as senior vice president of business development. In his role, Lucas will lead all sales teams and extend MBOís market reach to new clients and the vast market of independents.

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Richards, a technical strategist and architect who specializes in the consumer-facing digital world, joins MBO Partners as vice president of product management. In this role, Richards will help lead the company’s technology product management and development initiatives.

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