Building Client Relationships

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7 Tips for Writing a Client Report (with Sample Report)

By MBO Partners

Writing a client report is essential for communicating your progress on a project and managing and building positive relationships with clients.   What is a Client Report?  Client reports help you and your client measure progress, identify any barriers or issues, and ensure that you are working toward the same goals.  Your written client report could…

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5 Customer Experience Tips for Independent Contractors

By MBO Partners

Independent contractors are more in demand than ever. But being sought after for your expertise is just one side of the coin. You also must deliver quality work that meets or exceeds client expectations. Providing fantastic customer experience is a key component to maintaining a steady stream of work.  At its core, customer experience is…

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5 Benefits of Positive Client Engagement

By MBO Partners

Client engagement is an important step in building your business. You may be an expert in your field and great at what you do, but you need clients to keep the doors open. Investing in client engagement not only helps increase sales, build your brand, and strengthen your reputation, it also helps you develop a roster of people…

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5 Ways to Improve Your Client Retention Strategy

By MBO Partners

Retaining clients you enjoy working with is not only great for the financial side of your business, it makes your day-to-day job easier as well. When you have a consistent pipeline of projects, you can focus on the work at hand rather than worrying about how you will make it through the next few months….

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5 Ways to Deal With Difficult Clients

By MBO Partners

Managing relationships with your clients can be one most difficult aspects of transitioning to the independent workforce. Even if you are a seasoned independent professional, you may find yourself in a frustrating situation: your client relationship is strained and you’re not sure how to handle it. When working closely with a client on a project…

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5 Client Management Tips for Independent Contractors

By MBO Partners

Maintaining client relationships is a crucial part of business as an independent contractor. Clients provide the work you need to keep your business up and running, and establishing trust and a good rapport with them is often just as important as delivering stellar work on a project. A strong relationship can lead to repeat work…

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5 Creative Client Engagement Strategies

By MBO Partners

Finding and keeping clients is a primary part of your job as a small business owner. Networking, communication, and growing an online presence are good baseline strategies, but your business should stand out in a more memorable way. We’ve put together a list of five creative ways you can find, engage with, and keep the…

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5 Tips for Closing the Deal and Getting the Job

By MBO Partners

Attracting prospective clients is an essential part of your job when you run your own business. By marketing your services and growing your network are just the first steps. On the path from initial discussions to signing a contract, how you handle the process of closing a sale is critical to gaining new clients. Below,…

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5 Reasons to Avoid Overselling Consulting Services

By MBO Partners

Overselling is an easy mistake to make—one that can put your business reputation at risk. As an independent professional, your drive and ambition are what make your business succeed. However, it is possible that the very ambition that helps you achieve your goals can become a detriment.   When selling your services to a client, there…

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How to Communicate Effectively with Clients

By MBO Partners

Clients are the glue that hold small businesses together. Your success and growth as an independent professional is entirely dependent on the relationships you build with your clients. One of the most important factors in developing and maintaining those relationships is communication. Good communication can help keep a project moving along smoothly, resolve pain points…

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