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Building Client Relationships
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Client engagement is an important step in building your business. You may be an expert in your field and great at what you do, but you need clients to keep the doors open. Investing in client engagement not only helps increase sales, build your brand, and strengthen your reputation, it also helps you develop a roster of people…
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Retaining clients you enjoy working with is not only great for the financial side of your business, it makes your day-to-day job easier as well. When you have a consistent pipeline of projects, you can focus on the work at hand rather than worrying about how you will make it through the next few months….
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Managing relationships with your clients can be one most difficult aspects of transitioning to the independent workforce. Even if you are a seasoned independent professional, you may find yourself in a frustrating situation: your client relationship is strained and you’re not sure how to handle it. When working closely with a client on a project…
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Scope creep can occur during a project when a client adds tasks outside of the scope of your agreement. It is important to understand how scope creep occurs and how to avoid it to make sure that both parties agree which tasks are expected to be completed and which are considered outside of scope. What…
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Maintaining client relationships is a crucial part of business as an independent contractor. Clients provide the work you need to keep your business up and running, and establishing trust and a good rapport with them is often just as important as delivering stellar work on a project. A strong relationship can lead to repeat work…
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Finding and keeping clients is a primary part of your job as a small business owner. Networking, communication, and growing an online presence are good baseline strategies, but your business should stand out in a more memorable way. We’ve put together a list of five creative ways you can find, engage with, and keep the…
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Attracting prospective clients is an essential part of your job when you run your own business. By marketing your services and growing your network are just the first steps. On the path from initial discussions to signing a contract, how you handle the process of closing a sale is critical to gaining new clients. Below,…
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Overselling is an easy mistake to make—one that can put your business reputation at risk. As an independent professional, your drive and ambition are what make your business succeed. However, it is possible that the very ambition that helps you achieve your goals can become a detriment.  When selling your services to a client, there…
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Clients are the glue that hold small businesses together. Your success and growth as an independent professional is entirely dependent on the relationships you build with your clients. One of the most important factors in developing and maintaining those relationships is communication. Good communication can help keep a project moving along smoothly, resolve pain points…
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When working with a new client or starting a new project, it can be dangerous to assume that everything is clear and that everyone is on the same page with regard to expectations. However, when it becomes apparent that your client’s expectations don’t align with your own, both the project and your relationship can be…
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